Engineer / Trainer
Reporting To: Operations Manager
Role Duration: Permanent 37.5 hours per week
Grade: Technical
Purpose of the role
This role is integral to the provision of Asteral's Managed Facility Services at Whipps Cross University Hospital (WXUH). The primary purpose is to co-ordinate training of Users of equipment in theatres and radiology at WXUH. The secondary purpose (although this may account for approximately 50% of time) is to provide first-line engineering support at WXUH.
Key outputs will be: developing strong links and liaison with clinical staff to ascertain training needs, as well as liaison with Original Equipment Manufacturers (OEMs) to ensure appropriate training is made available, and maintaining the database of training records. Provision of first line support, especially as cover for other operational staff is also a key output. The post-holder will also be expected to possess and develop a specialism in at least one modality of medical equipment.
Key Accountabilities:
All responsibilities and accountabilities relate to and are within the scope of the services provided by Asteral to the respective NHS Trust.
- Undertake a needs analysis of User training in Theatres and Radiology at WXUH
- Development of a risk register for User training following company guidelines
- Liaise with clinical staff in theatres and radiology to establish an appropriate format and dates for training to be provided
- Liaise with OEMs and applications trainers over availability and content of training provided
- Supervise and/or co-ordinate as appropriate the attendance of OEM trainers and the delivery of training
- Directly provide general Equipment Management training (such as good practice techniques, how to report problems, and assistance with operational problems)
- Contribution towards policy development and record keeping in respect of User Training issues
- To respond to operational issues and calls as requested by the Asteral Response Desk or Operations Manager
- To undertake first line maintenance and ppms as part of the on-site team providing support
- To attend training courses and ensure that skills and Continuing Professional Development records are maintained to a high standard
- To assist the Operations Manager in the delivery of operational excellence at the sites
- To ensure that all work is undertaken to high professional standards, and to enter details of work undertaken in the appropriate networked system / database
- To work as part of a team in a friendly, co-operative and flexible manner
- To work as a Product Specialist / Modality Lead for one equipment modality
- To participate in Planning Groups and assist the Operations Manager with the administration of these
- To lead and co-ordinate those Planning Groups / evaluations / trials and site visits for the agreed specialist modality
The work base would be at the Asteral office at WCUH. Travel to the Head Office in Reading or occasional visits to other sites will be required from time to time.
Resources/Decision Making Authority:
- The role holder will be able to draw upon support from Asteral's extensive team of technical, commercial, project management and administrative colleagues where appropriate.
- The role will involve responsibility for ensuring that significant costs are managed and raised with the budget holder.
- The post will not involve line-management responsibility for other staff
Capability Profile
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Skills
Essential | Desireable
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Computer literate (Windows) to include
Microsoft Office skills: -
Outlook
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Advanced Excel skills
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Relational Database
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Excellent Influencing and negotiation skills
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Degree in Engineering / Physics / Radiography
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Minimum HNC/D or Higher BTec in Engineering / Physics
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Strong interpersonal & communication skills
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Understanding of use and function of a wide range of medical equipment
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Team worker
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Able to work to a deadline
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Able to prioritise
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Strong Organisational skills
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Attention to detail
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Maintenance of clinical equipment
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Understanding of clinical workflows
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Experience
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Min 5 years experience working with clinical equipment
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Worked with and influenced senior NHS clinical staff
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Working knowledge of DB2006 (05)
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Teaching or training experience
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Use of database to manage complex data
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Specification of medical equipment
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In depth understanding of at least one equipment modality
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Clinical Registration with the appropriate body
Mobility Requirements
- Job Location: WCUH
- National travel : Typically 2-3 days/month other sites and/or Head office
- International travel: Occasional
To apply in confidence, please email your details to angela.larkcom@asteral.com
Alternatively please write to: Angela Larkcom, HR Manager, Asteral Ltd, Brook Henderson House, 37-43 Blagrave Street, Reading, Berkshire, RG1 1PZ.